Welcome to Midgaarb! Custom satisfaction is my number one priority. I will do everything in my power to make sure you thoroughly enjoy working with me and are happy with your order!
I accept Paypal, credit and debit cards as well as Etsy gift cards. All payment must be received in full upon placing your order.
Since you are ordering a custom made item, cancellations cannot occur after 24 hours of placing the order. If you place an order without measurements and don't provide measurements for a period of time, your order still remains nonrefundable and may have to be made at a later date then first estimated when you placed the order.
Please take note of shipping time for each listing as they vary. Depending on what items purchased, the amount of items purchased and my work load depends on ship time. Ship times are always provided to the customer before and after ordering. Failure to provide measurements upon order will prolong shipping time, so please provide them when placing your order!
If multiple items are ordered at once and each item has different ship times, they will all be shipped together according to the longest ship time estimated unless otherwise stated so please let me know!
All import fees are the responsibility of the buyer. As an American made shop, I have no control over international ship costs and times. Please understand that if you buy from out of the United States of America there is a chance of having to pay import fees.
I hold the right to not refund an order if measurements were not provided by the buyer, which resulted in the item not being made by the date it was meant to ship or by the date the buyer intended to have it by. I hold the right to cancel an order if an order is purchased with an expedited shipping fee without the buyer first discussing with me my availability, as stated in the item description.
But please contact me if you have any problems with your order.
Since you are ordering custom made items, there are no refunds after 24 hours of placing your order. All items are custom made so they are final sale and there are no exchanges or returns. Everything is made based on the measurements I am provided by the buyer. I suggest having a qualified person help the buyer with taking their measurements so they are accurate. I change and alter my handmade patterns to custom fit to the measurements I am provided. Therefore I only ship out items if they are correctly made by me, according to the measurements provided to me by the buyer. Because of this I cannot offer to make any adjustments to them afterwards. My formula for proper fit is based on my almost 100% 5 star reviews and customer feedback for over 1,000 garments made. If an item doesn't fit and it was made correctly based off the measurements provided to me by the buyer, the responsibility is of the buyer. If a buyer places an order and does not provide measurements, a refund cannot be issued at a later date. If a buyer places an order for a plus size item and didn’t order the plus size fee required, the responsibility is of the buyers. Therefore no returns, exchanges or refunds will not be possible.
I hold the right to cancel an order if measurements are not provided to me in a timely manner. I hold the right to not refund an order if measurements were not provided to me by the buyer, which resulted in the item not being made by the date it was meant to ship or by the date the buyer intended to have it by. I cannot make items unless measurements are provided to me. I also hold the right to cancel an order if a customer is disrespecting me in any way or undermining my abilities that causes me to feel too uncomfortable making their items.
It is the buyers responsibility to read my policies, shipping times, shipping costs as well as thoroughly read the information I wrote out in every item description.
Please contact me to see if I am currently accepting custom orders!
I work hard to ensure the happiness of my customers by making them the best quality garment possible. I am grateful for every one of you and need your help to make sure your item fits you the way you are wanting it to!
Custom orders depend on my availability. Please contact me for more information.
Everything in my shop is custom made to your measurements. Please provide them to me upon placing your order. All information on what I need is under every item description.
Every order is shipped with special care instructions. There are also care instructions listed under every item description.
Expedited shipping may be available at certain times. All depending upon my current workload. If you’d like an item by a certain date you must contact me BEFORE placing your order and before purchasing the expedited fee so that I can let you know if it is possible.